Please help us improve our service to you
Rentlo strives for best practice in providing quality service to its customers. We know that sometimes things don’t go as they should and problems arise. If this happens to you please let us know so we can fix the problem.
If you believe your complaint has not been resolved you may want to refer the matter to an external dispute resolution service. Thorn Group is a member of the Credit and Investments Ombudsman (CIO). CIO independently and impartially resolve disputes between consumers and participating credit services providers (including RR).
Send your correspondence to:
Credit and Investments Ombudsman
PO Box A525
South Sydney NSW 1235
Phone: 1800 138 422
Web Site: www.cio.org.au