A Career at RR
At RR, we’re always looking for passionate and enthusiastic people who share in our love of customer service and commitment to being a leading household appliance, technology and furniture rental company.
Customer service is the foundation of our business and we take pride in consistently delivering a superior level of service to our customers. Our reputation is built on this and it’s what differentiates us from our competitors. That’s why we value innovation and creativity in our people and are dedicated to continuous improvement.
Feel a part of the team from the start
At RR, you’ll never feel like you’ve been thrown in the deep end. Our orientation and induction program will help make your start easier and give you the self-confidence to perform at your best. From people and systems to policies and procedures, we’ll show you the ropes so you can hit the ground running. As follow up, you’ll also have feedback sessions with your manager at 30, 60 and 90 days.
Your success is our success
Our people are the backbone of our success. Which is why we support career advancement and changing lives through promotion and transfer. Over 20% of our jobs are filled this way. Our weekly internal job board, Career Line, will keep you up to date on upcoming jobs so you can easily plan your next move.
We make it easy for you to dress your best
Our staff uniform is professional and smart and consists of a collared or polo shirt, tailored pants for male employees and tailored pants or skirt for female employees. There’s also a jumper and jacket for the cooler months.
Refer a mate to earn $2,000
Our Refer a Mate program could earn you money. Recommend a friend or former workmate for a permanent role at any RR store and if hired, you’ll get $2,000 once they’ve completed 12 months of continuous employment. Easy! Payment doesn’t apply if you or the person you referred leaves the Company before completion of the twelve months.
It's retail, but not as you know it
Get a great work-life balance at RR and enjoy flexible work options, plenty of part-time work and little to no weekend work.
Loyal service has it's own rewards
Our Service Award celebrates the contribution made by employees who have completed 5 or more years of continuous service.
Rewards for spotless driving
Our annual safe driving bonus awards heavy vehicle drivers with no at fault accidents or driving infringements in the year.
The pursuit of sales excellence
If you’re great at sales, you could net a cash bonus. Our Mystery Shopper Program rewards excellence in sales staff and helps to continually improve the strength of our sales force.
Incentives for team effort
If your store does well, so can you. Our annual bonus for frontline employees and managers rewards strong store performance.
Perks of the job
When you work for RR, you benefit from generous discounts on rental equipment and access to cash sales on near-new items. You also have the chance to win big prizes like TVs and laptops thanks to our suppliers who generously sponsor our regular employee competitions.
For a job well done
Reward others for excellence and feel a valued part of the team with PRIDE, our monthly peer recognition program. Winners receive a certificate, a letter of congratulations from our CEO and $100. They also go into the running for Employee of the Quarter and if successful, attend a Gala Dinner at the end of the year where they could be announced Employee of the Year. Other PRIDE Awards given out on the night include Store of the Year, Most Improved Store of the Year and Sales and Operations Manager of the Year.